Bill Holmes

Bill Holmes explores how participation in roundtable activities helps to eliminate repeating failures, an insight regarding process improvement. If failures requiring remedial work are allowed to fester and repeat within an organisation then valuable, finite resources are consumed leading to a shortage of labor leading to new errors and failures.

This negative feedback loop is seen in every type of enterprise from handling claims by an insurer, to treating patients in a hospital or maintaining equipment. Conversely if faults are identified early, causes identified and eliminated then they do not reoccur. Labor otherwise wasted is freed up to find and eliminate more flaws, thereby freeing up more labor.

Elimination of repeating problems can only happen if the true causes of failure are treated. Too often we work on the symptoms or fail to understand the true cause and consequently waste our efforts on work that does not eliminate the problem. Bill has been working on an approach that progressively escalates the problem solving process so that it matches the problem to provide the most efficient and productive result.

This virtuous feedback loop is at the heart of most improvement processes.

This April, TEDxCasey will inspire you to believe in the impossible and delight you with stories of achievement on a local or global scale. Bolstered by a theme of community empowerment, emblazoned as ‘Two Hands’, those taking the stage will offer a unique tale of mammoth success (or failure) or a trend-setting idea poised to affect real, positive change. And audience members will be there to witness all of it. TEDxCasey will also be held over three sessions, one in the afternoon with a focus on youth, and two on the main stage later in the evening. To be held on 28 April 2019 in Bunjil Place’s magnificent theatre.

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